Funeral Professionals can never EVER get enough education or stop learning. Just like any other profession we must stay current and knowledgeable to properly take care of our families, our businesses, and our co-workers.
There are so many of us that think we’ve “got it” and we have all the tools on our belts already. This could not be further from the truth. Those who’ve “got it” are the ones who will never accept change and will continue to do the same thing each and every single day for the rest of their career.
When asked what I think a funeral director’s most underappreciated duty is to a family, I answer: “To listen.”
At the arrangement table we create a solemn trust with those we serve in their time of need. To be the guiding force, the preparer of rites, the wisdom bearer, and the unburdening ear.
As funeral directors, we spend a lot of our time talking. We could learn so much about why we are called to this profession if we would retain experiences from our families as plentifully as we gave them in return.
Over the years I have experienced loss within my family. Since joining the funeral industry in 2010 I have lost my three remaining grandparents and most recently an uncle.
Uncle Bill was somewhat reclusive. I never really had an opportunity to know my mom’s older brother. Honestly, I don’t ever remember meeting him. Towards the end of his life, major health complications such as diabetes all but immobilized him. With Bill’s body failing, my mother helped arrange for his care at a nursing facility near her farm.
I’m sure my uncle was appreciative to have his big sister so close in his time of need. She would visit him often and keep us updated as to his health and about his current mood.
It was several weeks ago when my mother called to tell me that her brother was entering hospice care and expected he would not have long to live. Continue reading